Illusions Gallery  Fine Art Reproductions

    
 Answers to Frequently Asked Questions Click on a subject below to get more information. If you have a question 
that is not answered here or elsewhere on the site, e-mail us at: info@illusionsgallery.com




About the prints

Shopping safety

Payment

Sales Tax

Shipping

International shipments

Returns

Copyright

What is gallery wrap?


 
About
    the prints

    Illusions Gallery creates Fine Art Reproductions utilizing giclee
    process, which means we can produce the highest quality prints
    available. Each Reproduction is printed on artists' grade canvas
    with pigmented inks, stretched on stretcher bars (wooden strips
    that create a framework across which the canvas is pulled taut),
    and varnished to protect the surface. If you choose to have your
    Reproduction brushstroked, one of our artists creates texture
    - much like the raised texture of the paint on an original canvas
    - by following the brushstrokes of the original artist with medium
    used especially for this type of work. More
    about the prints.


    
Shopping safety

    IllusionsGallery.com is a safe, secure place to shop - we have
    taken every precaution to ensure 
  security for all transactions. All account information submitted
    to us is safely isolated from unauthorized Internet access. If
    you prefer, you may submit your order by telephone or fax.


    
Sales Tax

    Sales tax will only apply to residents of Georgia. 
(this could change at some point due to new regulations)


    
Shipping

    Each print is produced to order. This allows us to offer a wide
    variety of art and keep the prices reasonable. Usual time is
    1 week for your picture to be printed, stretched, varnished,
    and dried properly for safe shipping. Framing and/or brushstroking
    options add to the total time required. Please call: 770-832-2240,
    or email: illusions@mindspring.com
    if you have questions about 

    the time it will take to get your order to you.


    

      

        
        

           International
          shipments: Please be sure to select
          the appropriate shipping option at the checkout page to ensure
          correct shipping cost calculations. (This
          will prevent unnecessary delays in processing your order).


      

      
      
      
      
      
    
Returns 
(return policy, click here)

        - You may return an item in its original condition for a replacement
        or credit within 15 days  of receipt. Please call or e-mail for a return authorization
        number.  

        - Returns should be sent in the original packing. 

        - We recommend you use USPS, and insure the shipment (we cannot
        be responsible  for pictures returned damaged).

        - Shipping charges can only be refunded if the return is due
        to our error. 

        - If you paid via credit card, the refund will be credited to
        your account. 
    
Copyright

    We can not print an image that is not the intellectual property of the
person ordering unless you provide us with a valid copyright release.